informed that the Nigerian Communications Commission (NCC) has directed
all Telecommunications Company (MTN, GLO, Airtel, Etisalat, etc.) to
allow existing subscribers to opt-in to receive SMS on Telemarketing,
including but not limited to Value Added Services, e.g. flight schedule,
weather forecast etc. in conformity with Part 111, section 20 (2) of
CCPR, while consent of new subscribers will be sought to opt-in at the
beginning of the contract.
MTN NG has
in response, implemented a Full Blocking mode for Do-Not-Disturb on some
numbers without the consent of the subscribers on their network.
implication of this is that, all bulk SMS that is sent to phone numbers
that have been placed on Do-Not-Disturb by MTN NG will be rejected and
you will still be charged, because the networks charge us for all
submissions regardless of the status.
This is a
general directive affecting unsolicited messages (Bulk SMS) only, phone
to phone messages and bank alerts are not affected, and it has been in
force since the 1st of July, 2016.
advise all stakeholders to inform their recipients whose numbers are on
the DND list (as indicated by the rejected SMS shown in the delivery
report) to contact their respective networks to have them removed from
the DND list before their numbers can be allowed to receive Bulk SMS on
information about this and any other related issue, kindly contact our
support department on 08066182710 and we’ll have all your questions